Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Thank you team!!! Brilliant performance on all aspects, Helena x
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Great service
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Great service, beautiful flowers.
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Easy process to order. Great follow up regarding status of delivery.
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Brilliant exceptional service, I have already recommended you onto others
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Great customer service value for money, efficient , Beautifully presented Highly recommend
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Simple, easy and always quality flowers to meet any budget. I’ve never been disappointed when ordering flowers.
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Beautiful bouquet for such an amazing price!! The flowers were perfect. A really good variety of flowers to choose from too.
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The addressee was pleased with the flowers.
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You guys are amazing! Have used you a number of times now and it is seamless and delivery always so quick, even same day deliveries!
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First time user and I will be back. Natalie and the team went out of their way to ensure delivery to my daughter was later in the day to accommodate for not knowing how secure her new address would be if no one was home. The products chosen were beautifully presented and Flowers Across Melbourne helped make my daughter’s first birthday away from her native NZ to be a real success. The range of items I could choose from was thoughtfully curated, and included options that were vegan friendly and I thought for the price very competitive. I am so impressed, thank you all very much!
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Great customer service
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When notifying your customers that the flowers they ordered have been delivered, attaching a photo of the flowers/plant you sent would be great.
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Very impressed with whole procedure. My friend loved the flowers.
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The service was excellent. Jess was great in helping me with selecting an orchid gift because I wasn't keen on just any bunch of flowers. So happy with my experience.
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My Sister loved these flowers and Teddy Bear and so did I. The Flowers Across Melbourne's website is very user friendly and the online chat was quick to answer my questions that I had, the live Tracking was very helpful and reassuring, I will definitely use your service again, thankyou to all your team.
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I am very happy with order, process (I had to edit Note, was very easy) and delivery. Great value for money! Thank you!
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I live in Sweden and wanted to send flowers to my friend who recently moved to Melbourne. I got great support with changing delivery time after realizing that my friend would not be home to receive the flowers and I could easily adjust the time myself. Very appreciated and I feel comfortable ordering from you again
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The flowers arrived on time and they were so bright and beautiful. My daughter loved them .
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I Live in Fiji and I was happy the flowers arrived on time for my daughters birhday
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I honestly couldn't ever consider anyone else as they are absolutely awesome in every way they texted me about everything kept me up to date and improvised when needed marjorie you are a champion thank you 🌻
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My friend took a photo. She was very happy with them! Beautiful flowers, delivered on time. Easy to navigate web site and good value for money. Thank you!
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Very friendly. Kept me well informed, with unavoidable changes to my selection. Eg: flowers not in season and when delivery was made. Will recommend 😊
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Thank You, everything went smoothly, and the flowers were fresh.
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Beautiful elegant arrangement! Prompt response and delivery the next day also being a Saturday! Follow up email to let me know that the delivery had been made successfully. I would definitely use this service again in future!😊💖Cathy
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Easy site to use. Very fast service. Of course we have no way to evaluate the quality of the product that was delivered but the recipients were pleased. Thanks.
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first time user very happy all round, thank you...
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I AM A FIRST TIME USER AND WAS DELIGHTED WITH THE LEVEL OF SERVICE. COMMUNICATION WAS EXCELLENT. I WAS A BIT DISAPPOINTED WITH THE ARRANGEMENT, BASED ON THE PHOTO I RECEIVED FROM THE RECIPIENT. IT SEEMED TO BE A BIT DRAB FOR THE FLORIST CHOICE. i HOPED IT MIGHT BE A BIT BRIGHTER FOR A SUMMER BIRTHDAY ARRANGEMENT, NONETHELESS THE RECIPIENT IS HAPPY AND THAT IS MOST IMPORTANT
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Absolutely wonderful service! They were super accommodating with the time that the flowers needed to be delivered and the recipient absolutely loved them! I will definitely be using this company again :)
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Recipient really loved the flowers.
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I am extremely happy that you could deliver the same day because I forgot to buy present, and this saved my day for sure.
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Very helpful and friendly.
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Awesome customer service. Checked to make sure my order was correct as it appeared to be a double up. It was correct but they sent out an email to check and gave options if it was a mistake on my end which I appreciated.
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Thank you for making my purchase and it's timely delivery possible. It was very easy, and the team were great with checking up that I was ok with a white box because there were no purple ones left, all in the little details. The tracking service was also great, although the estimated time for delivery was a little off the mark, it was delivered same day as promised.
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My friend & her 2 children lost their long time best buddy Aussie Bulldog last week. They were stoked with the puppy teddy bear & blue flower delivery. She said it made her week so much better. Your set usi very reasonably priced. Thanks heaps.
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