Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Very nice & easy to order; prices are very reasonable & care was truly taken from order through to delivery. Much appreciated.
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Absolutely thrilled with the flowers, vase and service you provided. So much so, that I have made another order. Thankyou so much
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Even though I had wrong hospital they were very quick to realise and advise and delivered to correct hospital
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Ordered all the way from the US, delivered super quickly and my SO thought they were beautiful. Thanks!
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The service is friendly and easy to access. The staff who handle the enquiries is professional and very effective. It is highly recommended.
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“My experience with the flower business across Melbourne was a success; thank you for your service.”
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Made ordering so easy , would def use again !! Loved that the bouquet I chose looked just like the picture too. Thank you !!
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I found the process to be straight and easy. My friends were very pleased with the flowers they received. Overall a very satisfying experience
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Organising on line was easy and fast Thank -you
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I live in ireland and it was so easy and reliable you did what i asked will order again
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Thank you flowers just beautiful. Easy to order and arrived timely and quick. Appreciate the help and ease with my delivery order change address at last minute, arrived still on time and very happy with service.
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Very satisfied, Thankyou
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Super efficient
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Splendid service will defiantly use again. Thank you
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Perfect flowers as in the picture I selected…
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when adding extra gifts to the flowers the on line order process is not very efficient - have to return to start every time instead of continuing to shop in the selected gift section.
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Easy to purchase online
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So pleased. My daughter in law sent a picture and they looked beautiful and I thought very good value.
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Very satisfied with user friendly website and delivery experience. The flowers were beautiful and were exactly as advertised… thank you!
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I have ordered flowers through your company a few times. Am always happy with the freshness, quality of the flowers and the delivery is always been when you said. Michelle
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Very friendly and efficient staff
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Excellent service
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Excuse my language, but nothing short of f*cking phenomenal...great service, flowers beautiful, "made the day" of my friend who received them.
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Very grateful for help and advice from all the people at the shop. I am in the UK and placed the order via the website and ordering was easily done. Everyone was so helpful and diligent to ensure safe delivery. Daughter was delighted with the items, cheered her up no end and it was money well spent. Thank you all xx (PS - this old mare has no idea how to do a google review - so sorry, I hope this feedback helps)
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Dear Flowers Across Melbourne Team, I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided. I truly appreciate all your efforts. I look forward to being a returning customer and continuing to support your wonderful business. Keep up the fantastic work!
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So very pleased with the order I placed. The flower arrangement was exactly as described. Will definitely order from Flowers Across Melbourne again.
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All staff were very helpful and patient and made it clear that they would give me any assistance that I needed to select the right bouquet for my newly born great grandson. Very happy.
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Excellent turnaround of less than 4 hours from order to delivery. Thanks for your prompt service.
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No
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I emailed customer service for a refund because my estimated arrival time for delivery was between 10:45 pm and 12:45am the night of my friends birthday. By 8:30pm we had already had to purchase a new gift for her as a replacement because unlike your site says they were not delivered by 7pm. So unhappy with the service - not just because of the incredibly late delivery (what a waste of flowers)! But also because I still am yet to hear back about my refund.
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it would be beneficial for you to send a photo of delivered item (like many other businesses do) It is impossible to provide accurate feedback without knowing what was actually delivered.
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You guys made it super easy to get the flowers delivered. It was completely stress free and the flowers where amazing I will definitely be using you guys in the future Thank you heaps 😁
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Very prompt delivery especially on a Sunday!
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“I’m so grateful for the speedy delivery of the flowers. They arrived perfectly on time and look beautiful!”
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Thank you for delivering beautiful flowers to help us express our condolences from interstate to our loved ones. The flowers were delivered fresh and on time as promised, which was greatly appreciated.
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Very happy they were exactly 👍🏻 what I ordered and she received them before lunch which I was very happy about. Thank you for a great service.
